Our highly trained volunteers are dedicated to providing compassionate support to those in distress. In turn, Distress Centre is dedicated to supporting the incredible work they do. We ensure they are prepared, comfortable and successful in their role.
Posted: July 12, 2017 Apply by: Ongoing opportunity Age: 18+
Our highly trained volunteers provide confidential support to callers and online clients (via chat). They do this by listening, managing crisis situations, ensuring the contactor is safe, and providing the appropriate information about Distress Centre programs as well as refer them to services within the community.
Posted: June 6, 2018 Apply by: Ongoing opportunity Age: 18+
As an Online Services Volunteer, you provide visitors (via e-mail and chat) with confidential service utilizing tools and skills acquired in classroom theory, practical/on-going training, and continuous feedback. You offer visitors support, manage crisis situations over e-mail/chat, and provide appropriate information and referrals to programs within Distress Centre as well as the community. Our volunteers must be able to demonstrate flexibility and adaptability in changing situations. This can include taking multiple chats, covering peer-support services, and keeping up-to-date with the latest best practices, policies, and procedures. Volunteers are also expected to enter short reports on all visitor contacts to allow follow-through and/or evaluations by the staff.
Board of Directors – Provide governance, strategy, policy and financial guidance to Distress Centre staff. Email for more information
“Before becoming a DC volunteer, I took for granted the fact that I have people to turn to when I need support or help in my life. I had no idea at how many people have nobody in their life to turn to when in crisis. Not one family member and not one friend. I know first-hand now that if DC did not exist, many of these people who call us regularly, would not have the strength to continue and would have taken their own lives.”