Develop Skills & Discover Tool for Empowering Mental Health Conversations
DCC Training equips participants through knowledge building and skill development to provide vital support to those in need.
At Distress Centre Calgary, we believe in the power of empathy, active listening, and compassionate communication. DCC Training is tailored to empower participants to offer assistance to individuals facing emotional distress, mental health challenges, and crisis situations.
By participating in this program, your team will gain transformational skills that can support an employee, co-worker, client or any person who is struggling with mental health challenges.
DCC Training provides participants with the tools to confidently navigate difficult conversations, creating a mentally healthier workplace and contributing to a positive workplace culture.
For more information, contact: Deanna Holt at dcctraining@distresscentre.com
Program Highlights
- Comprehensive Training: Our program offers a comprehensive curriculum developed by experts in the field of mental health and crisis intervention. You will learn about active listening techniques, crisis de-escalation strategies, mental health, and more.
- Flexible Learning: We understand your busy schedule, and that’s why our training is designed to be flexible. Our trainers can come to your office or potentially provide training space for your team. In-person training is proven to be most effective, but you can also complete the training at your own pace and convenience online, making it accessible to everyone.
- Real World Scenarios: Our training includes real-world scenarios and case studies to help you apply your skills in practical situations. This hands-on experience will boost your confidence in providing support to those in need.
- Certification: Upon successful completion of the training program, you will receive a certification that recognizes your commitment to supporting mental health and crisis intervention in our community.
Training Modules
Distress Centre currently offers five training modules:
- Introduction to Crisis Intervention
- Mental Health and Addictions
- Domestic Violence
- Grief and Loss
- Youth Issues
Testimonials
“Deanna did an outstanding job. I got a lot out of it and have a better handle on how to navigate crisis situations with our staff (and customers).”
Tyler Pickering, Long and McQuade Musical Instruments
“I would highly recommend Distress Centre’s training programs to anyone who is looking to support their agency and staff through periods of crisis or transition. The workshop was extremely helpful, and focussed on pragmatic practical tools to assist clients in crisis.”
Carolyn Krahn, WRC
“It was so valuable to have a framework for hard conversations as well as tips for regulating ourselves when dealing with other people who are in crisis. Everyone from our team who took this training said they feel so much more prepared for working with people personally and professionally who are experiencing a crisis.”
Juliet Burgess, Skipping Stone
Alberta College of Social Workers Credits
Training at Distress Centre counts towards Category A continuing competency credits with the Alberta College of Social Workers (ACSW).
Each module counts for 3 credited hours. You must explain how this activity meets the personal learning goals you have set out for yourself by submitting a Category A Summary Form to the ACSW along with the certificate(s) provided.
Disclaimer: Community training material strictly belongs to Distress Centre. We are not affiliated or partnered with any other training organizations.
For more information, contact: Deanna Holt at dcctraining@distresscentre.com
Opportunities to Help
Our volunteer opportunities allow you to provide support in various ways, including over the phone and via chat, text, or email. We also provide extensive practical and ongoing training.
As Calgary’s only 24-hour crisis agency, we are often the first point of contact for those seeking help. Make a career out of making a difference!
Distress Centre is committed to furthering the field of social work, and we view practicum students as a great asset to our team. Practicum opportunities exist year-round within the Crisis Line Program and Counselling Program, along with other opportunities.
Check Out Our Blog
Explore what’s new in the community and important updates from Distress Centre.
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What Is Community Service, What Are the Benefits, & How Can I Contribute?
Community service, in essence, is work that benefits your community, often done without compensation. Engaging in community service not only helps those in need but also fosters a sense of fulfillment and connection within the community. [...]Read More... from What Is Community Service, What Are the Benefits, & How Can I Contribute?
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How to Cope with Crippling Anxiety & When to Seek Help
Everyone can experience anxiety differently, but some strategies that may help include mindfulness, meditation, physical exercise, cognitive behavioural therapy, and breathing exercises. If you’re experiencing debilitating panic attacks, finding yourself using substances to cope, or having thoughts of self-harm, it’s time to seek support. [...]Read More... from How to Cope with Crippling Anxiety & When to Seek Help
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Why Is Volunteering Important?
Volunteering can be a crucial element of nonprofit organizations that offer essential services in your community, catalyzing positive change, helping those with nowhere else to turn, and offering a plethora of personal and professional benefits for volunteers [...]Read More... from Why Is Volunteering Important?
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10 Types of Grief Explained
There are many different forms of grief. Some of the most common types include: Normal grief Anticipatory grief Complicated grief Disenfranchised grief Collective grief Ambiguous grief Absent grief Secondary grief Cumulative grief Traumatic grief [...]Read More... from 10 Types of Grief Explained
READOur Impact Funders
we want you to know that your donation is currently supporting someone in crisis. thank you for your contributions.
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FIND US
Email: info@distresscentre.com24-Hour Crisis Line: 403-266-4357
Main Office: 403-266-1601
Youth Program Office: 403-264-8337
Calgary, AB T2R 1J5 | View Map
Charitable Registration Number:
107021024RR0001
In the spirit of respect, reciprocity and truth, Distress Centre Calgary would like to honour and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honour and celebrate this territory.
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