CONFIDENTIAL CHAT
img des: Woman using smartphone at home.

Hundreds of non-urgent calls to Calgary 911 have been diverted away from requiring a police response as part of a call-diversion pilot program that began in February between Distress Centre/211, Calgary Police and Calgary 911. Through the program, 248 non-urgent calls to Calgary 911 have been diverted away from requiring police response. “Partnerships like this are...

img text: Looking back on 2021 img des: DC logo at bottom

2021 was another challenging but exciting year for Distress Centre Calgary. Though we faced, and continue to contend with, the difficulties brought on by the COVID-19 pandemic, we also experienced growth, transformation and were able to celebrate some substantial achievements. As we move forward into a new year, we wanted to take a moment to reflect...

img des: Woman using smartphone at home.

The Calgary Police Service, Calgary 911 and 211 have begun a five-month call- diversion and co-location initiative to ensure Calgarians are getting the most appropriate service response in their time of need. As community partners and part of our overall commitment to our city, CPS, Calgary 911 and 211 have worked collaboratively to find a long-term...

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