50 Stories Part 48: Navigating the System – 211 in the 2010s
Image: 211 staff celebrate with cake after we successfully renewed our AIRS accreditation. The 211 service continued to expand in the last decade. It is still free, multi-lingual, and confidential. Certified Community Resource Specialists answer 211 calls 24 hours a day, seven days a week, helping callers find appropriate services and resources in their community. By...