In the sixth month of our COVID-19 response, we continue to support Calgarians by providing 24/7 crisis and 211 phone support, daily chat and ConnecTeen text support. Counselling sessions are being conducted by phone and video. If you need help, please reach out. Since our last update, we experienced an unmanageable increase in contacts from people...
In Week 25 of our COVID-19 response, we continue to support Calgarians by providing 24/7 crisis and 211 phone support, daily chat and ConnecTeen text support. Counselling sessions are being conducted by phone and video. If you need help, please reach out. We’re proud that we’ve been able to support Calgarians through such a difficult time....
On March 17, Distress Centre moved from operating entirely on premises to operating entirely remotely for the initial phase of its emergency operations with no disruption to Distress Centre’s services. Distress Centre’s COVID-19 Response Team and all staff and volunteers have demonstrated an exceptionally high-level of commitment and passion for serving people in crisis and...
Our office remains closed but all of our services are open and available by phone or online, including our crisis line, online chat, ConnecTeen, 211 and counselling services. If you need help, please reach out. We’re proud that we’ve been able to support Calgarians through such a difficult time. Here is one story of how we...
CALGARY – Distress Centre Calgary is reporting a rising number of crisis contacts related to COVID-19, a caseload that is expected to continue growing over the coming months and even years as the pandemic, and its long-term effects, continue to impact Albertans. The Centre received its first COVID-19 related call on January 26, and as of April 28 received over 37,000 contacts on its 24 hour 211 and crisis lines, daily...
Our office remains closed but all of our services are still available by phone or online, including our crisis line, online chat, ConnecTeen, 211 and counselling services. We are continuing to put measures in place to ensure that continuous crisis and 211 support is available in the coming weeks and months so that we can...
On March 17th, for the safety of our staff and volunteers, we closed our office. Within a week, we mobilized 80 staff to continue 24 hour support to our community remotely from home. Altogether, we mobilized 115 staff to work remotely from home. All of our services are still available by phone or online, including our crisis line, online chat, ConnecTeen, 211 and counselling...
Distress Centre Calgary has provided 24 hour crisis support to our community for 50 years. We have responded to over 2.5 million calls, emails, chats, texts and counselling requests since April 14, 1970. And we want to be here for all Calgarians during this unprecedented global pandemic...
Distress Centre closed our doors on March 17th, but we continue to provide 24 hour phone and email crisis support, daily chat and text for youth support, and counselling to those in crisis. These services are provided by staff working remotely from home. As the impact of COVID-19 grows, call volumes to our crisis lines...
CALGARY, Alta, March 16, 2020 – At Distress Centre Calgary, we’re closely monitoring the COVID-19 (novel coronavirus) situation and will continue to closely follow the guidance from the City of Calgary, Government of Alberta and the Government of Canada as the situation evolves. We have activated our Business Continuity Plan and have taken measure to ensure...
