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CONFIDENTIAL CHAT

Image: Volunteers in the Contact Centre in 2006. For many years, Distress Centre volunteer and staff training included presentations by members of what was then known as the GLBTT community. Calls about various aspects of human sexuality and relationships were a staple of both volunteer training role plays and actual calls. It was not until June...

Image: Created from the graphic used in Annual Reports to report on the Men's Line. As the Board and management were looking to broaden services in the early 1990s, clients experiencing potential and actual family violence were requesting counselling in increasing numbers. In 1997, a proposal for a Men’s Domestic Crisis Line was put forward by...

On March 17, Distress Centre moved from operating entirely on premises to operating entirely remotely for the initial phase of its emergency operations with no disruption to Distress Centre’s services. Distress Centre’s COVID-19 Response Team and all staff and volunteers have demonstrated an exceptionally high-level of commitment and passion for serving people in crisis and...

CALGARY – Distress Centre Calgary is reporting a rising number of crisis contacts related to COVID-19, a caseload that is expected to continue growing over the coming months and even years as the pandemic, and its long-term effects, continue to impact Albertans. The Centre received its first COVID-19 related call on January 26, and as of April 28 received over 37,000 contacts on its 24 hour 211 and crisis lines, daily...

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