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CONFIDENTIAL CHAT
text says Self-care tips from crisis line volunteers

Self-care is any activity that we intentionally do in order to take care of our physical, mental and emotional health. Practicing self-care helps you avoid burn out, improve your mood and reduce anxiety. By taking care of yourself you’re able to be there for others when they need you. As Karen Pickles from Stresscase puts it:...

“I called. They answered. They listened. Suicide is serious and they took me seriously.” — Caller We respond to 325 contacts each day. This is a particularly difficult time of year for so many, please help us support our community by giving a gift that will help our volunteers and staff save lives. Your gift will be...

black and white photo of man with his head in his hands

September 10th is World Suicide Prevention Day and Distress Centre wants anyone experiencing suicidal thoughts or struggling with their mental health to know that help is available. We offer 24/7 phone support, professional counselling and daily online chat support and text support for youth. In 2019 Distress Centre has observed that people prefer to talk about...

Dee Bardsley, a retired schoolteacher, began volunteering on our crisis lines in 2013. She still remembers one of her first high risk calls - from a struggling young man who was having thoughts of suicide. Dee had spoken with him for a few minutes when he revealed that he had always wanted to be a teacher. “I...

Each month, we receive around 10,000 calls to our crisis line. Here are three stories highlighting the skill and compassion of our volunteers and staff as they support two callers and a chatter through crisis. Makena Makena called our crisis line on a Tuesday afternoon feeling overwhelmed, stressed out and lonely. She told the volunteer that her and...

“Distress Centre, Gwen speaking.” “Hello, my name is Mary*,” said a soft voice on the other end of the line. “I’m having a hard day.” “I’m sorry to hear that,” responded Gwen, a crisis line volunteer at Distress Centre. “Do you want to tell me about it?” Mary sighed. “I’ve had some pretty severe health problems. I don’t...

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