IT FEELS GOOD!   

CONFIDENTIAL CHAT

Dee Bardsley, a retired schoolteacher, began volunteering on our crisis lines in 2013. She still remembers one of her first high risk calls - from a struggling young man who was having thoughts of suicide. Dee had spoken with him for a few minutes when he revealed that he had always wanted to be a teacher. “I...

Each month, we receive around 10,000 calls to our crisis line. Here are three stories highlighting the skill and compassion of our volunteers and staff as they support two callers and a chatter through crisis. Makena Makena called our crisis line on a Tuesday afternoon feeling overwhelmed, stressed out and lonely. She told the volunteer that her and...

According to the Canadian Mental Health Association, 1 in 5 people in Canada will personally experience a mental health problem or illness in any given year. Each of us can play a part in helping the people in our lives – friends, family members, neighbours and coworkers - who are struggling with their mental health. First,...

Guest post by Caleb Anderson. People with drug and alcohol addictions are generally not the healthiest of people. A substance abuse disorder is a type of self-harm, involving a lack of self-esteem. Drugs and alcohol make it harder to love yourself. As a result, you won’t take care of yourself. When you’re in recovery, you have...

Kate Billet at a station in the Distress Centre Calgary contact centre

When Kate Billett was 16-years-old she made a decision to pursue social work. “I wanted a career where I could help people,” says Kate. “I developed a passion for crisis line work and mental health, so that’s what ultimately drove me into social work.” Originally, Kate thought she wanted to be a teacher, but her high...

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