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CONFIDENTIAL CHAT
img text: Volunteer Spotlight: Elissa

Crisis line volunteer Elissa* is no stranger to dealing with life’s hardships. She endured years of struggle and overcame many challenges before finding her way to Distress Centre, and she said that she’s been able to leverage the lessons she’s learned in her personal life to better support Distress Centre’s service users. Elissa worked as a...

img des: Five phones on a flat surface, each from a different time period to represent five decades.

50 YEARS OF CRISIS SUPPORT Volunteers have been answering phones at Distress Centre for 50 years. Read their stories in our 2020 Report to the Community: [edgtf_button size="" type="" text="See the 2020 Report to the Community" custom_class="" icon_pack="font_awesome" fa_icon="" link="https://2020.distresscentrear.com/" target="_blank" color="" hover_color="" background_color="" hover_background_color="" border_color="" hover_border_color="" font_size="" font_weight="" margin=""]...

img text: Volunteer Spotlight: Mark Li

Mark Li began his volunteering journey at Distress Centre in October 2020, when he made a strong first impression on our Training Coordinator, Trevor. “Mark shocked me when I asked a question to the training group and he pulled out a colour coded binder with the answers to my questions,” said Trevor, who is also Mark's...

img text: COVID-19 1 Year Later: 211 Program Response img des: Man wearing a headset and smiling

This is fourth and final part of our multi-part series exploring Distress Centre’s response to the COVID-19 pandemic, one year after we first activated our business continuity plan and went remote for the safety of our staff and volunteers. This story looks at the response of 211 Calgary. Please be aware of our “Dos” and “Don’ts”...

img text: COVID-19: 1 Year Later Distress centre's programs at SORCe img des: Person wearing a mask sitting at a computer of reception.

This is part three in our multi-part series exploring Distress Centre’s response to the COVID-19 pandemic, one year after we first activated our business continuity plan and went remote for the safety of our staff and volunteers. This story looks at the response of our housing programs at SORCe. Please be aware of our “Dos” and...

img text: Volunteer Spotlight: Katherine Peters

“Being part of Distress Centre has enriched me as a person and a social worker. It has given me the tools to better understand and apply these tools to crisis intervention. As a human it has opened my eyes to a world of mental health struggles and humbled me. I feel I can better empathize,...

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