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CONFIDENTIAL CHAT

Today would have been Lend An Ear 2020. A message from Roxanne Cote, Resource Development Manager: "Not having the Lend An Ear event is like missing a close friend’s birthday or anniversary. I will miss seeing you this year. I am very proud that our event has evolved over the years and I will miss seeing all...

Image: Volunteers in the Contact Centre in 2006. For many years, Distress Centre volunteer and staff training included presentations by members of what was then known as the GLBTT community. Calls about various aspects of human sexuality and relationships were a staple of both volunteer training role plays and actual calls. It was not until June...

Image: 211 staff in 2006. Many people who call Distress Centre are looking for information to solve immediate problems. Social issues often require assistance from multiple organizations, who unlike Distress Centre, may not be open 24/7. In 2003, Barb Litchinsky began talking about a solution to this issue through a partnership with Distress Centre and the...

Image: Counsellors at a team building event in 2000. Counsellors in the first half of the 2000s continued providing face-to- face meetings, referrals, volunteer training and volunteer supervision, practicum student guidance, as well as the administration of the Instrumental Needs Fund for families in financial crisis. Addressing changing needs Blair Collins, Counsellor responsible for the Drug Line, recalls: [caption...

Since we can’t gather in person for Lend An Ear’s 10th Anniversary, we’re spending the month celebrating 10 years of Lend An Ear by remembering the laughter, tears and inspirational moments we’ve experienced since 2011. We’ll be sharing stories, videos and other content to lendanearyyc.com all month long, but things will really start rolling on September...

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