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CONFIDENTIAL CHAT

Image: 211 staff in 2006. Many people who call Distress Centre are looking for information to solve immediate problems. Social issues often require assistance from multiple organizations, who unlike Distress Centre, may not be open 24/7. In 2003, Barb Litchinsky began talking about a solution to this issue through a partnership with Distress Centre and the...

Image: Counsellors at a team building event in 2000. Counsellors in the first half of the 2000s continued providing face-to- face meetings, referrals, volunteer training and volunteer supervision, practicum student guidance, as well as the administration of the Instrumental Needs Fund for families in financial crisis. Addressing changing needs Blair Collins, Counsellor responsible for the Drug Line, recalls: [caption...

Since we can’t gather in person for Lend An Ear’s 10th Anniversary, we’re spending the month celebrating 10 years of Lend An Ear by remembering the laughter, tears and inspirational moments we’ve experienced since 2011. We’ll be sharing stories, videos and other content to lendanearyyc.com all month long, but things will really start rolling on September...

Barb Litchinsky, the new Executive Director in 1996, brought her own strengths to the organization. Suzanne Rosebrugh, a staff member who held many roles, speaks to the leadership shift: “Barb had such a can-do attitude. If she saw an opportunity that would fit and make sense, she would get the information, make sure it was a...

Image: A staff or volunteer in the early 2000s. During the '80s, the Distress Centre/Drug Centre made its first forays into having its own technology. Jeanette was concerned about the ramifications, even though it was her very technology-proficient son, James McEachern, who made it happen. The computer sat outside Joan Roy’s counselling office, right beside Jeanette,...

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