24 Hour Support
Phone or Text – 403.266.HELP (4357)
Phone support is offered in over 200 languages.
Hearing Impaired – 403.543.1967
We understand that you may not be comfortable picking up the phone and calling so we encourage you to use our online chat via the button below.
This email address is not monitored 24 hours a day and is best suited for non-urgent information requests. All emails will receive a response within 24-48 hours.
If the issue is urgent, please contact our 24 hour crisis line to receive immediate support.
COVID-19 UPDATE: In light of the COVID-19 pandemic, counselling services are currently available by phone and video.
To help with more complex issues, our professional crisis counsellors provide free counselling for individuals, couples and families.
Please note that counselling is not a 24 hour service.
To get started, call our crisis line at 403-266-HELP (4357) and ask for an intake to counselling or use the online intake form via the button below.
READ MORE about counselling
Youth & Teen Support
Need support? We’re here for you. No one needs to know you reached out. Contact ConnecTeen 24/7 by phone, text or chat. Peer support is available from 3-10pm on weekdays and 12-10pm on weekends.
Outside of peer support hours, adult volunteers respond to contacts.
Phone – 403-264-8336 (Teen)
Online chat – CalgaryConnecTeen.com
Text – 587-333-2724