Need Help?

Distress Centre is still here for you during the COVID-19 pandemic. All of our services are available by phone or online.

Are you worried about losing your job – grieving the loss of a loved one – getting over a recent break-up – feeling lonely or isolated – having thoughts of suicide – worried you can’t pay your mortgage or utility bill? Our highly trained volunteers and professional staff are here for you 24/7 if you need someone to talk to. Your call is confidential.

Have you contacted Distress Centre for crisis support within the last 14 days? If so, please fill out a short survey about your experience:

Start Survey

24-Hour Support

Crisis Line – 403.266.HELP (4357)

This service is free and is offered in over 200 languages.

Hearing Impaired – 403.543.1967

Email: help@distresscentre.com

This email address is not monitored 24 hours a day and is best suited for non-urgent information requests. All emails will receive a response within 24-48 hours.

If the issue is urgent, please contact our 24 hour crisis line to receive immediate support.

Online Support

We understand that you may not be comfortable picking up the phone and calling so we encourage you to use our online chat.

Online Crisis Chat

Chat is available from 3pm – 6:00am weekdays and from noon-6:00am on weekends via the button below.

Crisis Text Support – 403.266.HELP (4357)

Text support is available from 3:00pm – 6:00am weekdays and from noon-6:00am on weekends.

ConnecTeen Online Chat

Is available from 3:00pm – 10:00pm weekdays and noon-10:00pm on weekends at www.CalgaryConnecTeen.com

Face-to-face support

COVID-19 UPDATE: In light of the COVID-19 pandemic, counselling services are currently available by phone and video.

To help with more complex issues, our professional crisis counsellors provide free counselling for individuals, couples and families.

Please note that counselling is not a 24 hour service.

To get started, call our crisis line at 403-266-HELP (4357) and ask for an intake to counselling or use the online intake form via the button below.