PLEASE NOTE: Due to COVID-19 pandemic our training schedule is being adapted to an online format. We are currently accepting applications. We will discuss training months in the phone interview with each of you.
Training takes place over a 3-week period with a combination of Zoom classroom sessions and self-paced online modules. Classroom training is followed by supervised shifts where trainees support service users on-site in our contact centre. Attendance is required for all of the training modules and coaching shifts as well before you will be able to be on the lines solo. Social distancing measures are in place and in accordance to the Government of Alberta public health measures.